Training Institutes Must Reinvent Themselves: Jitendra Singh
Union Minister calls for AI-driven, citizen-centric governance reforms under Mission Karmayogi
- Jitendra Singh urges Administrative Training Institutes to shun old models
- Mission Karmayogi entering next phase of AI-enabled governance reforms
- Focus laid on integrated and performance-linked governance systems
- Summit discusses technology-driven and citizen-centric capacity building
GG News Bureau
New Delhi, 15th May: Union Minister Jitendra Singh on Friday said Administrative Training Institutes across the country must reinvent themselves and move away from stereotypical models to remain relevant in a rapidly evolving governance ecosystem.
Addressing the concluding session of the National Departmental Summit on “Institutionalising Capacity Building: From Training to Performance-Linked Governance” through virtual mode, the minister said Mission Karmayogi is steadily moving towards an integrated AI-enabled governance framework linking capacity building, competency development and public service delivery.
Singh stressed that governance reforms today require transparency, timely delivery, ease of procedures and optimum use of technology supported by innovation and human sensitivity.
Highlighting governance reforms undertaken in recent years, the minister said grievances received through the Centralized Public Grievance Redress and Monitoring System have increased from around two lakh in 2014 to nearly 25–30 lakh currently, reflecting growing public trust due to improved responsiveness and accountability.
He also referred to the success of Digital Life Certificates, stating that nearly 10–11 crore certificates have been generated, enabling pensioners to complete verification processes digitally without visiting offices physically.
The summit brought together senior officials from the Department of Personnel and Training, state governments, Union Territories and Administrative Training Institutes to deliberate on strengthening institutional capacity-building frameworks and performance-linked governance systems.
Key discussions focused on transforming Administrative Training Institutes into digitally integrated and outcome-oriented governance hubs aligned with Mission Karmayogi. Participants also discussed AI-enabled learning tools, competency-linked training, mentorship systems and integration of iGOT, Unnati and HRMS platforms.
The minister said governance institutions can no longer function in silos and should collaborate with institutions such as IITs, IIMs and specialised domain organisations to create interdisciplinary learning systems.
He added that while Artificial Intelligence will play an important role in governance, technology cannot replace human intelligence, ethical conduct and behavioural sensitivity in public service delivery.
Rachna Shah said the summit marked an important step towards institutionalising capacity building as a core governance function aligned with national development goals.
Radha Chauhan highlighted the need for seamless integration between digital governance platforms and said training institutions must undergo structural transformation to remain relevant in an AI-driven governance environment.
