India Post Records Highest-Ever Q1 Revenue of ₹4,009 Cr

Postal department posts 22% year-on-year growth as Scindia reviews business performance

  • India Post records highest-ever first-quarter revenue of ₹4,009 crore.
  • Revenue grows 22% year-on-year in Q1 of FY 2026-27.
  • Citizen-centric services lead growth with an 86% increase.
  • Government credits modernisation and digital transformation for strong performance.

GG News Bureau
New Delhi, 14th July: India Post has recorded its highest-ever first-quarter revenue of ₹4,009 crore in the April-June period of FY 2026-27, registering a 22 per cent year-on-year growth, Union Communications Minister Jyotiraditya M. Scindia announced on Monday.

The achievement was reviewed during the Department of Posts’ Quarterly Business Review Meeting held at Vigyan Bhawan in New Delhi. Minister of State for Communications Dr. Chandra Sekhar Pemmasani and Heads of Postal Circles from across the country also attended the meeting.

Against an annual revenue target of ₹19,803 crore, India Post achieved ₹4,009 crore in the first quarter, meeting 81 per cent of its quarterly target of ₹4,951 crore.

Congratulating postal employees, Scindia said the milestone reflects India Post’s continued transformation into a modern, customer-centric and digitally empowered organisation under the vision of Prime Minister Narendra Modi.

Among the six business verticals, Citizen-Centric Services recorded the highest annual growth of 86 per cent, followed by Parcels (50 per cent), Mails (42 per cent), International Relations and Global Business (34 per cent), Postal Life Insurance/Rural Postal Life Insurance (20 per cent) and Post Office Savings Bank (10 per cent).

Overall, Andhra Pradesh, Chhattisgarh and West Bengal emerged as the top-performing Postal Circles during the quarter.

The Minister also reviewed operational efficiency, noting a sharp decline in Branch Post Offices reporting zero business transactions. Compared to the same period last year, such offices fell by over 92 per cent in Post Office Savings Bank services, 97 per cent in Postal Life Insurance and 99 per cent in Speed Post and Parcel operations.

India Post’s financial performance also improved during the quarter. The Expenditure Coverage Ratio (ECR) increased from 28 per cent to 32 per cent, including pension liabilities, and from 41 per cent to 47 per cent, excluding pensions. Delhi, Telangana and Chhattisgarh recorded the strongest improvements.

Scindia urged all Postal Circles to sustain the growth momentum by adopting best practices, strengthening customer acquisition, expanding corporate partnerships and improving field-level execution through data-driven monitoring.

Minister of State Dr. Chandra Sekhar Pemmasani attributed the strong performance to regular monitoring, accountability and the dedicated efforts of postal employees, expressing confidence that India Post would continue to strengthen service delivery while achieving its revenue targets for FY 2026-27.